Privacy Policy of Anzarra

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1 We thank you for visiting our website and for your interest in our services. Below we inform you about the processing of your personal data when using our website. Personal data includes all data with which you can be personally identified.

1.2 The controller responsible for the collection of data on this website within the meaning of the General Data Protection Regulation (GDPR) is Anzarra .The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this site uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser's address bar.

2) Data Collection When Visiting Our Website

When using our website purely for informational purposes, i.e., if you do not register or provide us with other information, we only collect the data that your browser transmits to our server (server log files). When you access our website, we collect the following data, which is technically necessary to display the website to you:

• Our website visited
• Date and time of access
• Amount of data sent in bytes
• Source/reference from which you accessed the page
• Browser used
• Operating system used
• IP address used (if applicable, anonymized)

Processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not transmitted or used in any other way. However, we reserve the right to subsequently check the server log files if specific indications of illegal use come to our attention.

3) Cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). If cookies are installed, they collect and process certain user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by saving settings (e.g., the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Article 6(1)(b) GDPR for the execution of the contract or in accordance with Article 6(1)(f) GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly and effective design of the site visit.

We may work with advertising partners who help us make our online offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). When we work with the advertising partners mentioned above, you will be informed individually and separately about the use of such cookies and the extent of the information collected in the following paragraphs.

Please note that you can set your browser to inform you about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

• Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
• Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
• Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
• Safari: https://support.apple.com/kb/ph21411?locale=de_DE
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that disabling cookies may limit the functionality of our website.

4) Contact

In the context of contacting us (e.g., via the contact form or email), personal data is collected. The data collected when using a contact form is evident from the respective contact form. These data are used solely for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Article 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) GDPR. Your data will be deleted after final processing of your inquiry if the circumstances indicate that the matter has been conclusively resolved and provided that there are no statutory retention obligations.

5) Data Processing When Opening a Customer Account and for Contract Processing

We collect personal data when you provide it to us voluntarily in connection with your order, when you contact us (e.g., via the contact form or email), or when you open a customer account. Mandatory fields are marked as such because in these cases we need the data for contract processing or to process your contact and you cannot complete the order or open an account without providing them. The data collected is evident from the respective input forms. We use the data you provide in accordance with Article 6(1)(b) GDPR for contract processing and your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiration of retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data in a legally permitted manner and inform you of this in this declaration. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via the function provided for this purpose in the customer account.

6) Use of Your Data for Direct Marketing

Subscription to Our Email Newsletter and Newsletter If you subscribe to our email newsletter and/or our newsletter, we will use the information necessary for this or that you provide separately to send you our email newsletter and/or newsletter regularly by email based on your consent in accordance with Article 6(1)(a) GDPR. You can unsubscribe from the email newsletter and/or newsletter at any time by sending a message to the contact option described below or via a link provided in the email newsletter and/or newsletter. After unsubscribing, your email address will be deleted unless you have expressly consented to further use of your data or we reserve the right to use your data in a legally permitted manner and inform you of this in this declaration.

7) Data Processing for Order Handling

7.1 For the purpose of processing your order, we work together with the following service provider(s) who support us in whole or in part in the execution of concluded contracts. These service providers process the data exclusively on our behalf and are obligated to comply with data protection regulations.

7.2 For the execution of the contract, we pass on your data to the shipping company entrusted with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on the payment service provider you choose during the order process, we pass on the payment data collected for this purpose to the credit institution responsible for payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers collect this data themselves if you create an account there. In this case, you must log in with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

7.3 Use of Payment Service Providers/Credit Agencies As part of credit card payment via PayPal or SEPA direct debit, we transmit your payment data to the payment service provider(s) commissioned as part of the execution of the contract. Data processing takes place on the basis of Article 6(1)(b) GDPR and only to the extent necessary for payment processing. With regard to the recipients of data, the respective payment service provider's data protection provisions apply. For the data processed by these services, please refer to the privacy policy and terms of use of PayPal at https://www.paypal.com/fr/webapps/mpp/ua/privacy-full or the terms and conditions and privacy policy of SOFORT GmbH at https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/.

8) Use of Social Media

Our websites integrate social media plugins, including Facebook, Twitter, Instagram, Pinterest, LinkedIn, and WhatsApp. The plugin is marked by the corresponding social network's logo. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network as soon as you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network.

The content of the plugin is transmitted directly to your browser by the social network and integrated into the page. By integrating the plugins, the social network receives information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly to a server of the social network in the USA and stored there.

If you are logged in to a social network, the social network can assign your visit to our website to your profile on the social network. If you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a server of the social network and stored there. The information is also published on the social network and displayed to your contacts.

The purpose and scope of the data collection as well as the further processing and use of the data by the social networks, as well as your rights in this regard and settings options for protecting your privacy, can be found in the respective social network's data protection information:

• Facebook: https://www.facebook.com/policy.php
• Twitter: https://twitter.com/fr/privacy
• Instagram: https://help.instagram.com/519522125107875
• Pinterest: https://policy.pinterest.com/fr/privacy-policy
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• WhatsApp: https://www.whatsapp.com/legal/privacy-policy-eea

If you do not want social networks to associate the data collected via our website directly with your profile on the social network, you must log out of the social network before visiting our website. You can also completely prevent the plugins from loading by using add-ons for your browser, such as script blockers.

9) Web Analytics

This website uses web tracking technologies to measure and analyze traffic to our website and understand how visitors interact with it. The data collected includes pages visited, browsing times, the type of platform used by visitors, information about the operating system, the visitor's point of origin, and the website visited, as well as the user's IP address. This data is not transmitted to third parties but is used anonymously to improve the content and functionality of our website and to provide visitor statistics for this purpose. Processing is based on Article 6(1)(f) GDPR or, where consent has been requested, based on Article 6(1)(a) GDPR.

You can adjust your browser's privacy settings to block all cookies. Note that blocking cookies may negatively affect the functionality of many websites, including ours.

10) Online Advertising

Google AdWords Conversion Tracking This website uses the online advertising program "Google AdWords" and, within the framework of Google AdWords, Google conversion tracking. The conversion tracking cookie is set when a user clicks on an ad served by Google. Cookies are small text files that your internet browser stores on your computer. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can refuse the use of cookies by disabling the Google conversion tracking cookie in your internet browser's user settings. You will then not be included in the conversion tracking statistics. We use conversion tracking to ensure targeted presentation of advertisements. Processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in marketing and optimizing our online offering.

Google AdWords and Google conversion tracking are services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google's privacy policy is available at https://www.google.fr/intl/fr/policies/privacy/.

11) Social Media Analysis

11.1 Our website uses social media plugins from various social media platforms. With the help of these plugins, you can, for example, share content or recommend products. The plugin is recognized by its respective logo. Plugins are integrated by us with a 2-click solution on our website. This ensures that no automatic contact with the servers of the providers of these plugins is established when a page with social plugins is called up for the first time by users of our website. Only the initial load of the plugin area requires that the server of the respective plugin provider is contacted, which may also lead to data collection and processing, such as IP address data.

11.2 If a user is logged into one of the following services, the respective plugin provider can assign the visit to our website to your profile in the respective service. If you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a server of the respective service provider and stored there. If a user is not a member of a respective service, it is still possible that a service provider may obtain and store their IP address. To better protect your data, we use the 2-click solution to integrate these plugins, which means that there is no automatic link between your IP address and the servers of the providers of these plugins when calling pages containing these plugins. When a user of our website is logged into one of the services mentioned above and interacts with one of the social plugins, we do not collect any information, and no data is transmitted to third parties. Your data is only transmitted to these providers if you interact with the social plugins. More information on the purpose and scope of data collection and further processing by the providers of these plugins can be found in the privacy statements of these providers, as described below. There you will also find additional information about your rights in this regard and settings options for protecting your privacy:

• Facebook: https://www.facebook.com/policy.php
• Twitter: https://twitter.com/fr/privacy
• Instagram: https://help.instagram.com/519522125107875
• Pinterest: https://policy.pinterest.com/fr/privacy-policy
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• WhatsApp: https://www.whatsapp.com/legal/privacy-policy-eea

11.3 We have no control over the data collected and the further processing by the providers of social plugins. Nor do we know to what extent the respective providers follow your data for their own purposes, such as market analysis. If you are logged into one of the services mentioned above and interact with one of the social plugins, the respective providers can also assign your visit to our website to your user profile with them. Please consult the privacy policy of the providers of these social plugins to learn more about the purpose and scope of data collection and further processing, as well as for more information about your rights and settings options for protecting your privacy.

12) Use of Affiliate Advertising

12.1 Google AdSense This website uses Google AdSense, an advertising integration service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google AdSense uses cookies to make ads more relevant to users, to improve reporting on campaign performance, or to prevent users from being shown ads they've already seen.

12.2 The information generated by the cookies is generally transferred to a Google server in the USA and stored there. Google is certified under the EU-US Privacy Shield framework https://www.privacyshield.gov/EU-US-Framework. Based on Article 6(1)(f) GDPR, we have a legitimate interest in integrating personalized advertisements to inform users about our offers on our website.

12.3 Google AdSense is a service provided by Google LLC. Google's privacy policy is available at https://www.google.fr/intl/fr/policies/privacy/.

13) Provision of Services by Third Parties

13.1 Data is processed by technical and logistical service providers who support us in providing our services, such as in shipping or information technology. Data is processed by technical and logistical service providers who support us in providing our services, such as in shipping or information technology.

13.2 Data is processed by technical and logistical service providers who support us in providing our services, such as in shipping or information technology.

14) Rights of the Data Subject

14.1 Applicable data protection law grants you comprehensive rights (rights of information and intervention) regarding the processing of your data by the controller, which we inform you about below:

• Right of access pursuant to Article 15 GDPR: In particular, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or is being disclosed, the planned retention period or the criteria for determining the retention period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the source of your data if it was not collected by us, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope and intended impact of such processing on you, as well as the right to ask questions and receive full information on this matter.
• Right to rectification pursuant to Article 16 GDPR: You have the right to request the immediate correction of incorrect data concerning you and/or to have incomplete data stored by us completed.
• Right to erasure pursuant to Article 17 GDPR: You have the right to request the erasure of your personal data if the conditions of Article 17(1) GDPR are met. However, this right does not exist, in particular, if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims.
• Right to restriction of processing pursuant to Article 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of the data you dispute is being verified if you refuse the deletion of your data due to unlawful processing and instead request the restriction of the use of your data, if you need your data to assert, exercise, or defend legal claims after we no longer need this data after achieving the purpose, or if you have objected to processing for reasons related to your particular situation as long as it has not yet been determined.
• Right to notification pursuant to Article 19 GDPR: If you have exercised the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.
• Right to data portability pursuant to Article 20 GDPR: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to request that it be transferred to another controller, where technically feasible.
• Right to withdraw consent pursuant to Article 7(3) GDPR: You have the right to withdraw at any time with effect for the future a consent once given to the processing of data by us. In case of withdrawal, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent. The withdrawal of your consent does not affect the legality of the processing carried out based on the consent until the withdrawal.
• Right to lodge a complaint pursuant to Article 77 GDPR: If you consider that the processing of personal data concerning you infringes the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular, in the Member State of your habitual residence, place of work, or place of the alleged infringement.

14.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR IF THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING, OR DEFENDING LEGAL CLAIMS.

IF WE PROCESS PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

15) Duration of Retention of Personal Data

The duration of the retention of personal data is determined by the applicable legal retention period (e.g., retention periods under commercial and tax law). After the expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation and/or there is no longer any legitimate interest in further storage.

16) Data Security

We take technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved following technological developments.

17) Currency and Modification of this Privacy Policy

This Privacy Policy is currently valid and is dated January 2023.

Due to the further development of our website and the above-mentioned offers or due to changes in legal or official requirements, it may become necessary to change this Privacy Policy.